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Medicaid Transportation in NYS

Views: 9043
Posted: 17 Nov, 2010
by Valerie Bogart (New York Legal Assistance Group)
Updated: 28 Apr, 2013
by Valerie Bogart (New York Legal Assistance Group)

NEW Medicaid Transportation System Rolls Out in NYC - May 2012

Beginning May 1, 2012, NYC has a new system for providing non-emergency transportation for Medicaid-covered medical care.  The City is contracting with LogistiCare.com   to handle the entire transportation system, including accepting requests for transportation from providers and consumers (both by phone and online), scheduling, certifying the medical need for transportation, contracting with and paying the transportation providers, etc.  The new website is http://www.nycmedicaidride.net/.  The system is being rolled out in several phases:

  • 2012 -- Medicaid fee-for-service recipients - those NOT in a Medicaid managed care plan -- will start using this system.  It is being eased in by borough based on the location of the medical provider NOT by the residence of the client.  The service started for transportation to Brooklyn-based providers as of May 1st, then will unfold to Queens-based providers as of July 1st.  See this schedule.  http://www.nycmedicaidride.net/en-us/home.aspx.   

  • 2013 - Medicaid managed care recipients -- Transportation will be carved out of the managed care plan as of 1/1/13 and is arranged through this system.  See NYC HRA MICSA ALERT Dec. 2012 

Their website has lots of information and all the forms and procedures, including the new Form 2015 Medical Justification Form, Medicaid Transportation Request forms, etc... See downloads and lots of FAQs, and contact numbers for medical providers and contact numbers for Medicaid recipients

We will post soon a PowerPoint presentation that explains the new system, created by the LogistiCare company.

From the United Hospital Fund --

Ensuring that beneficiaries have appropriate access to care—including transportation to health care services—is an integral part of Medicaid.  In New York, fee-for-service non-emergency Medicaid transportation services cost the State more than $370 million in 2009.  This new report, Medicaid Transportation in New York: Background and Options, describes these services, considers the strengths and weaknesses of the state's program, and assesses alternative approaches to improve the program and reduce costs.


The report, written by staff from the Lewin Group for the United Hospital Fund's Medicaid Institute, is especially timely because recent legislation gives the State Department of Health new authority to change the structure of the program, which currently delegates much responsibility to county (and New York City) local social services departments.

For People in Medicaid Managed Care:

 January 2013 --managed care enrollees will use the new LogistiCare system - See MICSA Alert Dec. 2012

See from CSS Community Health Advocates: Transportation Booklet -- Explains to  Family Health Plus and Child Health Plus consumers how to get transportation services from their health plan. (link has translations in Spanish, Polish, Chinese and Korean. (NOTE - this will expire  January 2013 when managed care enrollees will use the new LogistiCare system described at the top of this artice).

Attached files
file MICSA Transportation NYC.pdf (324 kb)

Also read
document Medicaid Managed Care

Also listed in
folder Medicaid -> Medicaid Managed Care

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